Complaints

Complaints

At Student Homes we're always interested in hearing feedback - whether good or bad - from our tenants and property owners, along with the other parties whom we work alongside.

We aim to be responsive to the needs of our service users and welcome feedback in order that we can continue to improve the service that we offer. While we may not always be able to implement immediate change with regards to any issues you'd like to draw to our attention, we will always be able to provide you with an explanation and information as to why we operate as we do. We'll aim to respond promptly and helpfully to any matters that you might like to contact us regarding.

If you'd like to make a complaint please find details about who you should contact and how: complaints process