Meet the Team


Head of Housing Services (Joanne Cluskey)

Jo is the head of housing services at the University of London. Jo works closely with the Student Homes team, and is responsible for managing service level agreements for customers and stakeholders and ensures the financial stability of our services. Jo is also responsible for ensuring that an effective staff training and development plan is in place to ensure continuous professional development. Jo has significant experience in the University accommodation sector and previously, as Senior Property Manager, led the team looking after the University’s self-catered accommodation for students and visiting academics.
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Student Homes Development Manager (William Walker)

Will is responsible for developing the Student Homes scheme and deals with all aspects of the service. Will has a particular focus on sourcing properties to lease from private landlords, as well as overseeing the general management of the Student Homes scheme. Will joined the ULHS team in January 2013 coming to the role with significant experience of working with landlords and tenants in the private rented sector.
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Senior Property Manager – University Student Homes (Harriet Holder)

Harriet joined the University Student Homes Team in the summer of 2014 and oversees the day to day management of her share of the properties within our portfolio. Harriet carries out termly inspections, organises repairs with property owners, ensuring these are completed within a reasonable timescale, and supports current and incoming tenants with enquiries and in their applications for Student Homes accommodation. Harriet joined the team having worked in student accommodation, and with private landlords, for a number of years in Leeds.
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Property Manager - University Student Homes (Justin Inniss)

Justin joined the University Student Homes Team in January 2016 and oversees the day to day management of his share of the properties within our portfolio. Justin carries out termly inspections, organises repairs with property owners, ensuring these are completed within a reasonable timescale, and supports current and incoming tenants with enquiries and in their applications for Student Homes accommodation. Justin joins the team having working in student accommodation for a number of years in London.
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Property Manager - University Student Homes (Eliza Banasiak)

Eliza joined the University Student Homes Team in September 2017 and oversees the day to day management of her share of the properties within our portfolio. Eliza carries out termly inspections, organises repairs with property owners, ensuring these are completed within a reasonable timescale, and supports current and incoming tenants with enquiries and in their applications for Student Homes accommodation. Eliza joins the team having working in off street and student accommodation for a number of years in London.

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Lettings Assistant - University Student Homes (India Cooper)

India is joining the Student Homes Team over the Spring/Summer to help during one of the busier periods - when students secure accommodation for the 17/18 academic year, and later in the summer when our current tenants move out. India has worked with Student Homes for the past 3 summers, she's on hand to help with student enquiries, to conduct viewings, and to help with our office administration tasks.