Deputy Head of Housing Services (Joanne Cluskey)
Jo is the deputy head of housing services at the University of London. Jo works closely with the Student Homes team, and is responsible for managing service level agreements for customers and stakeholders and ensures the financial stability of our services. Jo is also responsible for ensuring that an effective staff training and development plan is in place to ensure continuous professional development. Jo has significant experience in the University accommodation sector and previously, as Senior Property Manager, led the team looking after the University’s self-catered accommodation for students and visiting academics.
Student Homes Development Manager (William Walker)
Will is responsible for developing the Student Homes scheme and deals with all aspects of the service. Will has a particular focus on sourcing properties to lease from private landlords, as well as overseeing the general management of the Student Homes scheme. Will joined the ULHS team in January 2013 coming to the role with significant experience of working with landlords and tenants in the private rented sector.
Senior Property Manager – University Student Homes (Harriet Holder)
Harriet joined the University Student Homes Team in the summer of 2014 and oversees the day to day management of her share of the properties within our portfolio. Harriet carries out termly inspections, organises repairs with property owners, ensuring these are completed within a reasonable timescale, and supports current and incoming tenants with enquiries and in their applications for Student Homes accommodation. Harriet joined the team having worked in student accommodation, and with private landlords, for a number of years in Leeds.
Property Manager - University Student Homes (Justin Inniss)
Justin joined the University Student Homes Team in January 2016 and oversees the day to day management of his shared of the properties within our portfolio. Justin carries out termly inspections, organises repairs with property owners, ensuring these are completed within a reasonable timescale, and supports current and incoming tenants with enquiries and in their applications for Student Homes accommodation. Justin joins the team having working in student accommodation for a number of years in London.